Why do I always rush when I write these notes? Or at least, I rush in my head. Like they don’t deserve too much time. Like other people would probably write them a lot faster than me! 😆

What’s new this week

I’ve recently joined two new projects in Camden; They are both inspiring and useful for residents, but very different between them.

Contact Camden

Our goal is to make it easier for people to contact the council. We will do this by redesigning the end-to-end journey for people when they get in touch…

In the last couple of months, I have been conducting user research with people whose situation was already vulnerable before the outbreak… and then, with those who had suddenly become at risk because of it.

Stay Home Stay Safe. Photo by Sincerely Media on Unsplash.

While the COVID-19 health crisis has deeply impacted people who were already in a disadvantaged position, the truth is that all of a sudden, we could be talking about nearly anyone: that friend who is between jobs and who is taking a bit too long to find their next role…

Illustration of an eye looking at documents through a magnifying glass and page with sketches and diagrams.

I wasn’t sure whether to write anything this week. Things have gone a bit quiet; as I mentioned in previous notes, the project I was initially working on at Camden Council had to pause due to the current crisis. I then began to work on the Covid-19 response. Even though…

I am writing these notes a little too late again, but I didn’t want what has happened in the last couple of weeks to slip by.

What’s happened in the last two weeks

We had to put on hold the project I was working on to focus on other pieces of work around the COVID-19 response. Good…

This week we wrapped up prototyping and content design and worked closely with the devs to deploy the service and have it working on a live environment.

My cat seems fascinated by Figma’s connecting nodes. In this picture, it reminds me a bit of the spaghetti mess that was Facebook’s Origami a few years ago.

OK, new personal challenge, let’s see if I can write these weeknotes in less that 10 minutes, keeping in mind that perfectionism is the antidote to creativity and that writing something is better than nothing at all. I’ll do it Craig David syle (i.e., Monday, Tuesday, etc) with a touch…

That’s right; you get two weeks for the price of one because I forgot/was too lazy/didn’t feel like writing anything the week before. With everything that is going on, you’ll have to forgive me.

We need to find light in times like these. Within ourselves, but also in the things around us and in the work that we do.

Illustration of a woman reading a book. The cover says ‘How to keep calm when all you want to do is panic’.
Illustration by Alessandra Olanov

Creativity is love, and love beats fear.

Being creative and connected to others is the perfect antidote for anxiety and the overwhelming succession of news we can’t control.

So what have I…

This is the week most of us began working remotely “all the time” and started feeling a bit trapped inside the house.

Illustrations by Ale Giorgini

Dear reader of the future, this week many of us have been confined inside our houses trying to prevent the spread of a new virus. So much has already been said and tweeted about coronavirus and COVID-19 that I am going to leave it there and not add anything else…

How am I feeling? I am tired. It’s been an exhausting week, emotionally and psychologically draining, mostly because of everything that’s going on with the coronavirus outbreak.

This week I helped facilitate an ideation workshop with the Inclusive Innovation Camden team. The goal was to bring together Camden residents, planners and developers, to see where their needs intersected and how we could all combine our brains to generate as many ideas as possible in a short amount…

The One with the Blueprint

Monday: Started the week with a blueprint workshop to map out our service to enable residents find employment support in Camden. Lots of post-its, brown paper, you know how it goes!

I often use the analogy of a restaurant to describe what a service design blueprint is. If you…

Mar Murube

Design strategy, UX/UI, Product & Service Design. Designing to have a positive impact on people’s lives. She/her.

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